You can expect your Comfort Consultation to take approximately 60-90 minutes.

1. Our Comfort Specialist will go over your needs and budget and offer you several options that best suit what your and your home requires.
2. They will also conduct a Heat Loss / Heat Gain Analysis. This analysis considers specific construction elements of your home, and is the only viable way to determine the proper size of unit required.
3. There is no cost, no pressure and zero obligation to move forward with anything recommended from Donaldson Home Services.

Residential customers, who live within our serving area (London, Ontario and surrounding communities).

Generally, we say between 2-3 business days. It’s also dependent
on current demand and product availability.

Financing is available on approved credit; you won’t pay anything for 12 months.

Yes, we also offer Water Heaters both for purchase and rentals.
Whole home humidifiers, and duct cleaning.

Quotes must be signed and approved on or before February 28, 2026.

Offer valid for a limited time only and may be withdrawn or changed without notice.

Promotional period ends February 28, 2026.

Promotion applies to the purchase of a qualifying furnace and air conditioning
system installed by Donaldson Home Services.

Equipment, installation, and eligibility requirements vary by home and system
configuration.

Promotion cannot be combined with any other offers, discounts, or promotions.

Financing offers are on approved credit (OAC) through a third-party financing provider.

Financing terms, interest rates, and deferral periods are subject to lender approval and may vary.

Manufacturer rebates, warranties, and promotions are subject to manufacturer terms and conditions and may change without notice.

Client is responsible for any applicable taxes, permit fees, and additional work required to meet code or installation standards.

Installation dates are subject to equipment availability and scheduling.

Offer available to residential customers only and not valid for new construction,
commercial properties, or rental units unless specified.

No cash value.

Photos used in  advertising are for illustrative purposes only.

Errors and omissions excepted.