Cookie Policy

Last updated: October 2026

Donaldson Home Services uses cookies and similar technologies to improve your experience on our website, understand how visitors interact with our content, and support our advertising and customer service efforts.

This Cookie Policy explains how we use these technologies, the information they may collect, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and provide information about how visitors interact with online content.

We may also use similar technologies, including tracking pixels and scripts, to support website analytics, advertising, and customer communications.

How We Use Cookies

When you visit our website, cookies and similar technologies may collect information such as your browser type, device and operating system, pages visited, time spent on our website, referring websites, and approximate geographic location based on your IP address.

We use this information to improve website functionality, better understand visitor behaviour, measure the effectiveness of our marketing, and enhance the overall customer experience.

Our website uses the following types of cookies and tracking technologies:

Essential Cookies

These cookies support the basic operation, security, and functionality of our website.

Analytics and Performance Cookies

We use analytics technologies, including Google Analytics, to understand how visitors interact with our website and identify opportunities to improve its performance and usability.

Advertising and Marketing Cookies

We use advertising technologies, including those provided by Google and Meta, to measure advertising effectiveness and deliver more relevant advertising across third-party websites and platforms.

Functional Cookies

These cookies and similar technologies support additional website features, including customer communication tools, online forms, and other interactive services.

Third-Party Tracking

We work with trusted third-party service providers that may use cookies, tracking pixels, and similar technologies to collect information about activity on our website.

Some of these providers may also collect information about your activity on other websites to help deliver advertising that is more relevant to your interests.

Information collected through these technologies may be processed by third-party providers in accordance with their privacy policies and applicable laws.

Managing Your Cookie Preferences

You can manage your cookie preferences through the consent options provided on our website.

You can also control, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

If you choose not to receive personalized advertising, you may still see advertisements from Donaldson Home Services, but they may be less relevant to your interests.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes to our website, the technologies we use, or applicable privacy requirements.

Any updates will be posted on this page with a revised date.

Contact Us

If you have questions about our use of cookies or how information is collected through our website, please contact us.

Donaldson Home Services
London, Ontario
Email: contact@donaldsonheating.ca
Phone: 519-439-HEAT (4328)