Water softeners and water treatment in London, Ontario
Better water starts at home
From hard water to drinking water concerns, Donaldson Home Services installs water softeners and water purification systems for homes in London and surrounding communities, designed around your water source and what you want to improve.
Could your home benefit from water treatment?
Water problems aren’t always obvious. Sometimes it’s the white residue collecting around your fixtures. Other times it’s spotting on glassware, sediment, an unwanted taste or simply wanting more control over the water your family uses every day.
It may be worth exploring water treatment if you notice:
The right solution depends on what’s actually in your water and what you want to improve. Donaldson can help you understand your options and recommend a system that makes sense for your home.
Reach out today!
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Water treatment designed around your home
A water softener, drinking-water filter and whole-home filtration system solve very different problems. Donaldson starts by understanding your water source, what you’re noticing and what you want to improve before recommending equipment. Water treatment is part of our plumbing services, and if hard water is shortening the life of your water heater, see water heater repair and replacement. We install systems for homes in London and surrounding communities.
With Donaldson, you can expect:
What to expect
Choosing a water treatment system doesn’t need to be complicated. We’ll start with what you’re trying to improve and help narrow down the options from there.
Step one
Reach out
Call us now, fill out the form or reach out online and tell us what you’d like to improve about your water. We’ll arrange a convenient time to learn more about your needs and discuss your options.
Step two
Assess needs
We’ll consider your home’s water source, existing plumbing and the water-quality concerns you’re trying to address to determine which types of treatment may be appropriate.
Step three
Review options
We’ll explain the recommended system, what it’s designed to address and what you can expect from it. You’ll get upfront pricing before any work begins, so you can decide how you’d like to proceed.
Step four
Install system
Once you’ve chosen your system, Donaldson will professionally install it and make sure you understand how it operates and what ongoing care it requires.
Water softener or water filter?
They aren’t the same thing, and choosing the right system starts with understanding what you want to change about your water.
A water softener is designed to address hard water by reducing the minerals responsible for scale and buildup. A water filtration or purification system is designed to reduce specific substances or impurities in the water, depending on the filtration technology being used.
Some homes may benefit from one. Others may use multiple types of treatment together. Donaldson can help determine which approach makes sense based on your water and your goals.
Why homeowners choose Donaldson
Honest advice, expert craftsmanship and a commitment to treating every home like our own, backed by 4.9 stars from 3,000+ Google reviews.
Local and family-owned
We’re not a franchise. Donaldson has been owned and run by Jamie and Anna Donaldson since 2013, and our reputation matters to us personally.
Honest recommendations
We explain every option in plain language and help you choose what’s right for your home and your budget, never simply what’s most expensive.
Upfront pricing
We give you the full price before any work begins, and what you’re quoted is what you pay. No hidden fees or unexpected invoice charges.
True Care protection
True Care brings parts and labour, diagnostics, annual maintenance and priority service together on qualifying new furnaces and air conditioners.
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Choosing the right water treatment system
Different water treatment systems are designed to address different concerns. The right solution depends on your water source, what’s present in the water and what you want to improve.
Water softeners
Water softeners address hard water by reducing minerals such as calcium and magnesium. They can help reduce scale and mineral buildup on fixtures, plumbing and water-using appliances while improving how water feels during everyday use.
Reverse osmosis systems
Reverse osmosis uses a specialized membrane to reduce a range of dissolved substances in water. These systems are commonly used for drinking and cooking water and are typically installed at a specific point of use.
Carbon water filters
Activated carbon filtration can help reduce certain substances that affect the taste and odour of drinking water. Carbon filters can be used on their own or as part of a larger water-treatment system.
Sediment filtration
Sediment filters are designed to capture particles such as sand, dirt, silt and rust before they travel farther through the home’s plumbing or other treatment equipment.
UV water treatment
UV systems use ultraviolet light as part of the water-treatment process to address microorganisms in the water. They can be particularly relevant for certain private-well applications, depending on water-test results and the overall treatment setup.
Whole-home water filtration
Whole-home systems treat water as it enters the house rather than at a single faucet. The type of filtration used depends on the specific water-quality issues that need to be addressed.
Not sure where to start? Donaldson can help you understand the differences and recommend a water-treatment setup based on your home, water source and priorities.
Serving London, Ontario and surrounding areas
Locally based, with technicians across Southwestern Ontario. Don’t see your town? Give us a shout. Chances are we’re nearby.
Schedule a 2-hour arrival window for any home heating, air conditioning, or plumbing service. You’ll receive a text when we’re on the way, plus a photo of your technician so you know exactly who’s coming. Book now and experience service you can trust.
Water treatment FAQs
Have more questions? We’ve got the answers.
A water softener is designed to address hard water minerals such as calcium and magnesium. Water filtration and purification systems reduce particular substances or particles in the water, depending on the type of filter. Some homes benefit from both. If you’re not sure which you need, tell us what you’re noticing.
Start with what you’re trying to improve and what’s actually in your water. Hardness, sediment, taste and odour, or drinking-water treatment can each call for a different solution, and your water source (municipal or private well) also matters. Our plumbers look at your water and plumbing first, then recommend a system. Book an assessment.
Reverse osmosis uses pressure to push water through a specialized membrane that reduces a range of dissolved substances. It’s usually installed at one tap as a point-of-use system for drinking and cooking water, and it can be paired with a softener for the rest of the house. Ask about reverse osmosis.
Not necessarily. Whole-home treatment makes sense when you want to address a water-quality concern throughout the house. If your main goal is filtered drinking water at one faucet, a point-of-use system may be enough. The right approach depends on your water and what you want to improve. See our plumbing services for everything we install.
Yes, but the type of system matters. A water softener is designed to address the calcium and magnesium responsible for water hardness, and a standard drinking-water filter isn’t a substitute for one. Hard water also leaves scale inside water heaters, so it’s worth treating before you replace one: see water heaters.
Not necessarily. Municipal water is treated to meet regulatory requirements, but homeowners may still choose additional treatment for hardness, taste, odour or other preferences. On a private well, what you need depends on your water-test results. The right system depends on what you’re trying to improve: talk to our team.
Cost depends on the type of system, what you’re trying to treat, whether treatment is needed at one fixture or throughout the home, and the installation requirements. Donaldson assesses your needs and gives you upfront pricing before any work begins. Financing is available on approved credit: see financing.
Helpful resources
Everything you need to make confident decisions about your home.
Need some assistance?
Let’s get started
Reliable home service from a trusted local team: honest advice, upfront pricing, and True Care coverage that keeps us in your corner long after the job is done.
Call (519) 439-4328 or schedule your service online.
