Furnace and AC Membership Plans

Protect your home comfort year-round

Our Membership Plans are Donaldson’s furnace and air conditioning maintenance plans, with a yearly tune-up and member benefits built in. Prevent costly breakdowns, improve efficiency and keep your furnace and air conditioner running reliably with an HVAC Membership Plan from Donaldson, designed around the equipment in your London, Ontario home.

Waived diagnostic fees
15% repair discount
Priority booking

Why choose a Membership Plan?

Regular maintenance is one of the simplest ways to protect your home’s heating and air conditioning systems. Annual tune-ups help improve efficiency, reduce the risk of unexpected breakdowns and extend the life of your equipment, all while giving you priority service and added savings throughout the year.

Whether you’re maintaining one system or your entire home, Donaldson’s Membership Plans make it easy to stay on schedule and enjoy dependable comfort in every season.

Reach out today!

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Compare our Membership Plans

Choose the plan that best matches the equipment in your home. Whether you’re maintaining one system or your entire home, we’ve made it simple to find the right level of coverage.

Membership PlansPick the coverage that fits your home
10Furnace or AC Care$10/monthChoose 10
20Furnace + AC Care$20/monthChoose 20
Best Value30Whole-Home Care$30/monthChoose 30
Equipment covered
10 · Furnace or AC CareFurnace or AC
20 · Furnace + AC CareFurnace and AC
30 · Whole-Home CareAll comfort systems: furnace, AC, water heater, humidifier, HRV & fireplaces
Maintenance included
10 · Furnace or AC Care1 per year
20 · Furnace + AC Care1 per unit, per year
30 · Whole-Home Care1 per unit, per year
Scheduled visits
10 · Furnace or AC Care1 per year
20 · Furnace + AC Care2 per year
30 · Whole-Home Care2 per year
Waived diagnostic fee
10 · Furnace or AC CareCovered unit
20 · Furnace + AC CareBoth units
30 · Whole-Home CareAll systems
15% repair discount
10 · Furnace or AC Care
20 · Furnace + AC Care
30 · Whole-Home Care
Priority booking
10 · Furnace or AC Care
20 · Furnace + AC Care
30 · Whole-Home Care
Lifetime repair guarantee
10 · Furnace or AC Care
20 · Furnace + AC Care
30 · Whole-Home Care
All prices monthly. Cancel anytime.

What’s included in a maintenance visit

Every maintenance appointment is designed to help keep your equipment operating safely, efficiently, and reliably throughout the year.

During your visit, our technicians will:

Inspect your equipment for signs of wear
Clean key components as needed
Test safety controls and system performance
Check filters and airflow
Identify potential issues before they become costly repairs
Answer your questions and provide honest recommendations

Why annual maintenance matters

Regular maintenance isn’t just about preventing breakdowns; it’s about protecting one of the biggest investments in your home.

Prevents unexpected repairs

Routine inspections help identify developing issues before they result in costly emergency service.

Improves efficiency

Clean, properly maintained equipment operates more efficiently, helping reduce energy consumption.

Extends equipment life

Regular servicing helps reduce wear and keeps your heating and air conditioning systems running longer.

Protects manufacturer warranty

Many manufacturers recommend routine maintenance to help keep warranty coverage in good standing.

Membership Plan FAQs

Have more questions? We’ve got the answers.

A maintenance visit includes a thorough inspection, cleaning, testing and adjustment of your equipment to help keep it operating safely and efficiently. Our technicians check key components, look for signs of wear or potential problems, and make sure your system is ready for the season ahead. See what’s included in furnace maintenance.

Yes. You don’t need to have purchased your equipment from Donaldson to sign up for a Membership Plan. We service all makes and models, including systems we didn’t install. Contact our team and we’ll help you choose the plan that best fits the equipment in your home.

Yes. We service all makes and models, including systems we didn’t install. That covers furnaces and air conditioners, and on the Whole-Home Care plan, water heaters, humidifiers, HRVs and fireplaces too. If you’re unsure about your equipment, give us a call and we’ll be happy to confirm.

We recommend having each piece of heating and air conditioning equipment professionally maintained once per year. If your home has both a furnace and air conditioner, that typically means one visit for each system annually: furnace maintenance before the heating season and AC maintenance in spring.

A Membership Plan provides ongoing preventative maintenance for your home comfort equipment, along with plan benefits such as repair discounts, waived diagnostic fees and priority booking. True Care is a protection program on qualifying new furnaces and air conditioners installed by Donaldson, and includes broader protection such as parts and labour coverage, annual maintenance and additional benefits. See what True Care covers.

Yes. As your home comfort needs change, you can contact us about moving to a different Membership Plan, for example from Furnace or AC Care to Whole-Home Care. Our team can help you determine which option provides the right coverage for the equipment in your home. Contact our team.

Need some assistance?

Let’s get started

Reliable home service from a trusted local team: honest advice, upfront pricing, and True Care coverage that keeps us in your corner long after the job is done.

Call (519) 439-4328 or schedule your service online.