Donaldson Home Services is a licensed local plumber for homes in London, Ontario and surrounding communities. When something goes wrong with your plumbing, you get experienced help, clear answers and upfront pricing before any work begins, without the runaround.
From everyday repairs and drain cleaning to water heaters, sump pumps, water treatment, and complete plumbing for renovations, our team is equipped to handle plumbing needs throughout your home.
Burst pipe, sewer backup or no water? We offer 24/7 emergency service. Call us now and we’ll work to get a technician to your home the same day, subject to availability.
Plumbing problems can disrupt your whole home. Our experienced team takes the time to understand what’s happening, identify the source of the problem, and explain the best way to fix it.
From a simple fixture repair to a larger plumbing project, you can expect clear recommendations, quality workmanship and respect for your home from start to finish. Donaldson Home Services also looks after your heating, air conditioning and indoor air quality, and our plumbers serve homes across London and surrounding communities.
Honest advice, expert craftsmanship and a commitment to treating every home like our own, backed by 4.9 stars from 3,000+ Google reviews.
We’re not a franchise. Donaldson has been owned and run by Jamie and Anna Donaldson since 2013, and our reputation matters to us personally.
We explain every option in plain language and help you choose what’s right for your home and your budget, never simply what’s most expensive.
We give you the full price before any work begins, and what you’re quoted is what you pay. No hidden fees or unexpected invoice charges.
True Care brings parts and labour, diagnostics, annual maintenance and priority service together on qualifying new furnaces and air conditioners.
Locally based, with technicians across Southwestern Ontario. Don’t see your town? Give us a shout. Chances are we’re nearby.
Schedule a 2-hour arrival window for any home heating, air conditioning, or plumbing service. You’ll receive a text when we’re on the way, plus a photo of your technician so you know exactly who’s coming. Book now and experience service you can trust.
Have more questions? We’ve got the answers.
Donaldson Home Services provides residential plumbing repairs and installations, drain cleaning, water heater service, sump pump and flood prevention, water treatment, backflow prevention and plumbing for renovations and new construction throughout London and surrounding communities. For leaks, running toilets and broken fixtures, start with plumbing repair and installation.
Yes. If you’re dealing with an urgent plumbing problem such as a burst or frozen pipe, sewer backup, or loss of water, contact Donaldson as soon as possible. Our team can determine the appropriate next step and arrange service based on availability.
Call a plumber if you notice persistent leaks, clogged or slow drains, low water pressure, unusual plumbing noises, water where it shouldn’t be, recurring toilet problems or changes in your hot water supply. Dealing with problems early can help prevent more extensive damage, and you’ll get upfront pricing before any work begins. Book plumbing service.
Recurring clogs can be caused by buildup inside the drain, an obstruction farther down the line or a problem with the plumbing system itself. If a drain keeps slowing or backing up after being cleared, a professional inspection, sometimes with a drain camera, can find the underlying cause. See drain cleaning.
Yes. Donaldson repairs, replaces and installs faucets, toilets, sinks and the plumbing connections behind them, then tests everything before we leave. Replacing several fixtures as part of a remodel? Our plumbers also handle the plumbing for renovations and additions. For single fixtures, see plumbing repair and installation.
It depends on the age and condition of the water heater, the type of problem, its repair history and how well it meets your household’s hot water needs. Many tank water heaters last around 10 years. We can inspect the system, explain whether repair or replacement makes more sense and give you upfront pricing before any work begins. See water heaters.
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Reach out today
Let us know what you need. We’re happy to help with furnaces, air conditioning, heat pumps, plumbing and bathroom renovations.
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Locally owned and operated, protecting London-area homes. Honest, no-pressure heating, air conditioning, plumbing, air quality and renovations.
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Proudly serving: London, St. Thomas, Strathroy, Woodstock, Tillsonburg, Ingersoll, Aylmer, Exeter, Lucan, Port Stanley, Komoka, Ilderton, Parkhill, Dutton, Glencoe
